Build talent development into your culture
Great organizations don’t just produce products and services—they create and nurture talent. Here’s how you can build a “talent culture.”
Great organizations don’t just produce products and services—they create and nurture talent.
Those that do the best job tend to retain the skilled employees they’ve helped to develop and grow. Here’s what you can do to build a “talent culture”:
• Identify your stars. Assess your workforce regularly to determine who’s got potential so you can steer them toward training and development opportunities. Don’t waste too much effort on trying to “fix” employees who aren’t at the top level of performance.
• Get upper management involved. Your CEO and senior executives should get face to face with your star performers as much as possible, coaching and mentoring them, providing feedback, and listening to their ideas. Sitting in the corner office and delegating development to consultants won’t show employees that you value them.
• Invest in development. Pay for employees’ memberships in professional associations. Bring in skilled trainers to teach the skills they need. Offer tuition reimbursement or, at the very least, flexible scheduling to attend classes. Your top employees’ professional development will support your organization’s growth.
• Broaden their skills. Resist the temptation to create a cadre of specialists who are highly skilled in one area but ignorant of the workings of your organization as a whole. You want well-rounded people able to step into different positions as you grow and expand, and you’ll be better served by a group of high-potential employees who can adapt easily.
—Adapted from the Small Business Trends website