Build the kind of organization that people want to stay with
If retention is valuable in your organization, and you want to keep the good people you have, put these best practices to work.
Employees leave organizations for a wide variety of reasons. They also stay for a broad mixture of factors. If retention is valuable in your organization, and you want to keep the good people you have, put these best practices to work:
• Appreciation. Show that you value your employees as individuals—not just for what they do, but for who they are. Find out as much as you can about their values, knowledge, experience, and work/life needs to show your appreciation for their unique qualities.
• Assessment. Give employees plenty of feedback so they know how they’re doing, what they should do differently, and what they should do more of. This shows you’re actively paying attention to their work, and that you’re committed to helping them with their professional goals.
• Perspective. Keep employees updated on trends and developments that might affect your organization and industry, as well as their career opportunities. They want to know what to expect on the job, and sharing information shows you respect their intelligence and trust their judgment.
• Alignment. Hire and coach employees with an eye toward matching people’s skills and values with your organization’s goals and core mission. Employees will follow your lead if it already jibes in with their personalities and basic beliefs.
• Development. Offer coaching, training, and mentoring in skills and jobs employees want to learn. The opportunity to learn, grow, and advance can be a powerful inducement to stay.
—Adapted from the MasteryWorks website
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