Get managers actively involved in staff training
Good managers depend on their employees to think for themselves and do the best work possible, and that won’t happen without effective training.
Good managers depend on their employees to think for themselves and do the best work possible. And that won’t happen without effective training. Keep these fundamentals in mind as you guide your employees’ development and learning:
• Set expectations and track results. Let your employees know what the training is intended to accomplish. Establish concrete goals to measure their performance so they understand that training isn’t a holiday.
• Be selective about training materials. You don’t necessarily have to hire the most expensive consultants or buy the priciest manuals, but at the same time you shouldn’t skimp on quality. When you know what you want to achieve through training, you’ll be able to identify the most appropriate resources.
• Get employees involved. Don’t just dump your people into a training seminar and expect instant improvement. Find out what they want to learn so you can plan a program that meets your needs and theirs. And get feedback on any training they receive so you know what’s working and what needs to change.
• Rely on a variety of strategies. Training isn’t just a seminar or a motivational speaker. Consider online resources, mentoring, and other options that give you and your workforce a choice to determine what’s most effective and appropriate.
—Adapted from the K Alliance website
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