Look for these traits to identify exceptional employees
If you’re really lucky, a few of your workers are exceptional. Their best traits might not be obvious, though, so be on the lookout for these characteristics.
If you’re lucky (and good at spotting and managing talent), most of your employees are good, productive performers.
If you’re really lucky, a few are exceptional. Their best traits might not be obvious, though, so be on the lookout for these characteristics:
• Quirkiness. Creative, innovative employees often seem a little bit “off.” You don’t need to tolerate unruly behavior, but give a little slack to people who take an unconventional approach to work and problem solving, as long as they get results. At the same time, look for evidence that they take their responsibilities seriously and know when to straighten up and get to work.
• Not tied to their job descriptions. The best performers never take a “that’s not my job” attitude. Look for evidence of curiosity and a willingness to follow questions wherever they lead, and support their desire to stretch themselves with assignments outside the norm.
• Healthy competitive streak. Performers at the top of their game tend to have a strong desire to prove themselves. As long as they’re playing fair, support them in their quest to succeed. Encouraging their drive can show other employees what’s possible to achieve.
• Willingness to share credit. Listen to employees who praise their teammates publicly. They’re the people who are focused on results, not personal rewards, and who have leadership potential.
• Discretion with complaints. When something’s wrong, employees should bring it to your attention quietly and discreetly. You’ll learn to value employees who point out problems (and offer solutions) without embarrassing you or anyone else in public.
—Adapted from the BNET website
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